Refund policy
כלשהי אתם לא מרוצים מהרכישה שלכם, אתם תמיד יכולים לשנות את דעתכם! אתם יכולים להחזיר כל פריט, ללא תשלום, כל עוד הוא אינו מנוצל, לא נגרם לפריט כל נזק והוא באריזתו המקורית.
רק פריטים במחיר רגיל עשוי להיות מוחזרים, למרבה הצער פריטים במבצעלא ניתנים להחזרה.
לבירורים נוספים אנא צרו עימנו קשר
בטלפון: 03-6706062
במייל: hello@sagatlv.com
We hope you are happy with the items you purchased at our store, but if for some reason you are dissatisfied with your purchase,You can change your mind! You can return any item, free of charge, as long as it is unused, no damage has been caused to it and the item is with it's original box/cover.
How do you return an item?
Send us an email to: shop@asufadesign.com with your order number, details of the item you wish to return and the reason.
We will contact you within three business days.
Items can be returned within 14 days from their delivery.
If requested, we will fully refund your purchase and there will be no cancellation fees. Also, you can change for a different Item.
*Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Please note: the returned items will be returned by you, to our address Rabi Pinchas 4, TLV, 6813935, Israel.
Your refund will be transferred within 14 days after Asufa receives your returned item, in accordance with the guidelines provided by credit card companies.
The refund will be made under the same conditions in which the original transaction was committed (if paid in installments, the refund will also be made in installments).
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Please note:
* for PayPal purchases money reimbursement can only be made through the online store.
* Items purchased on sale can be returned within 5 business days only.
For any further inquiries please contact us either by phone: 03-6706062 or by email: hello@sagatlv.com.